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InBox ParentAlert

Version 7.0.1

Date of criation 28/04/2020

Resources

Module to send notifications to the parent ticket when the child ticket is closed.

Prerequisites

Framework

The following Znuny framework versions are supported:

  • [7.0.x]

Modules

The following modules are required:

  • InBox Core 7.0.1 or superior

Operational system

The following operating systems are required:

  • [None]

Third Party Software

The following third party software is required:

  • [None]

Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ ParentAlert-7.0.1.opm

Usage

The module displays the following message in the parent when the child is closed:

Image